Rujukan Laman

Privacy Policy for Your magnum96 Account

Your account data, Touch 'n Go, GrabPay, Boost dan FPX records, cookie choices and lobby activity sit inside one Privacy Policy so you know what we collect and…

Malaysia data rightsTouch 'n Go contextCookie choicesAccount change requests
magnum96 Privacy Policy for Your magnum96 Account
CONTACT PATHS

Reach Us About Privacy Requests

Privacy questions need a clear route, not a generic inbox. Use the account centre when you can sign in, because it helps us match your request…

Live chat privacy queue Open chat from your account and choose the privacy topic.
Email privacy desk Write to [email protected] if you cannot sign in or need a written response.
Account centre requests When you are signed in, the account centre lets you ask for data access…
PRIVACY WORK

How We Handle Your Policy Rights

Our privacy work starts when you create an account and continues through wallet use, live table entry, slot sessions and support chats.

Account data

We collect details you submit during account creation, sign-in and profile updates.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX activity creates wallet references, timestamps and transaction status records.

Cookie controls

Cookies help remember your session, language choice and basic security state.

Security checks

We monitor sign-in attempts, device changes, password resets and unusual wallet patterns.

Retention periods

We keep personal data only for account use, legal duties, payment reconciliation, security checks and dispute handling.

Change requests

You can ask us to correct profile data, provide a copy of eligible records, erase data where allowed, or explain…

Privacy Policy Questions Before You Join

Read these answers before you open an account so you know how privacy requests work from the start. Each answer focuses on personal data, cookies, wallet records, account access and contact routes. If your situation is unusual, contact us before sending extra documents, because we only want the details needed to handle the request.

It covers data tied to your account, contact details, device checks, wallet records, support chats, cookie settings and game-session logs. We use it for account access, payments, security, dispute handling and legal record duties.

Those payment methods create transaction references, status updates, timestamps and reconciliation records. We use them to match deposits or withdrawals to your account, investigate disputes and meet payment-record duties that may apply in Malaysia.

Yes. Contact us through the account centre or [email protected] and tell us the data range you need. We may verify your identity before sending eligible records through a safer channel.

Yes, you can ask us to correct eligible account details. Some fields may require proof, and payment or security records may remain unchanged if they are needed for audit, dispute or legal reasons.

Retention depends on the record type and why it was created. Account, payment, security and dispute records may be kept for different periods, especially when Malaysian law or payment checks require a longer hold.

Some cookies end when your session closes, while others remember preferences or help security checks. You can adjust browser settings for non-essential cookies, but session cookies may be required for account access.

Only team members and service partners who need the request to carry out their role may access it. We limit sharing to identity checks, payment handling, hosting, analytics, customer care and legal duties.